Our Office

Irvine, CA, 92620
United States

 

For Professionals   hello@103hair.com

For PR/Media email  usemehair@boltpr.com

talk w/ our team

 
 

RETURNS / EXCHANGES


We have a 15-day return policy. If you are not satisfied with your Use Me Hair products online purchase or it arrives damaged, simply return the unused portion and we will gladly issue a refund/exchange.


1.  Prior to returning your item(s), Please include a copy of your invoice along with the product(s). Ship back to us using a carrier of your choice. Be sure to include your order number, name and email address in case we need to contact you. Use Me Hair products is not responsible for any returns lost in transit.


We're sorry; return shipping fees are not refundable. 

2.  Your return or exchange request will be processed promptly.

  • Most returns will be processed within 3-5 business days of receipt.


3.  We will refund the original form of payment to the original purchaser within 48 to 72 hours of receiving your return. We regret that we are unable to refund the original shipping charges.